FAQS
Frequently Asked Questions
Do you have a store?
We have a production facility located Sandown, NH. Our primary business is done through the web, but we are more than happy to meet with our local customers at their location should the need arise. We'll just schedule a time that is convenient for you.
What is your minimum order requirement?
We have a 12 piece minimum for heat applied graphics or embroidery services.
How big can my design be and where would it be placed?
The most common places we print are on front center, left chest, back, pant legs or sleeves. Standard front or back centered logos are 11"x 11". Front left chest up to 4.5"x 4.5". Legs and sleeve print can vary by number of letter etc.
How do I get started?
We will need colors, quantities and sizes. We will also need your artwork or an idea of what you would like you design to look like. We also require a 50% deposit to start your order.
Can I get a catalog?
All of our products are available to view online, but we can get you catalogs by request.
How long will it take to receive my order?
Typical turnaround time is 14 working days. If you have a deadline, just let us know and we'll tell you up front if we can meet it or not.
How can I pay?
We require a 50% down payment at the time of your order unless other arrangements have been made. You can pay the remainder at the time of pick-up. We accept cash, company, organization, league check and all types of major credit cards.
I need you to ship my order, how much will that cost?
We'll primarily ship UPS ground unless the order needs to arrive faster. We can quote you shipping once we know your quantity and where it will be shipped.
Do you guarantee your work?
If you are unsatisfied with any facet of your order, garment, imprint or service, we'll work until you're satisfied.
Do you have a store?
We have a production facility located Sandown, NH. Our primary business is done through the web, but we are more than happy to meet with our local customers at their location should the need arise. We'll just schedule a time that is convenient for you.
What is your minimum order requirement?
We have a 12 piece minimum for heat applied graphics or embroidery services.
How big can my design be and where would it be placed?
The most common places we print are on front center, left chest, back, pant legs or sleeves. Standard front or back centered logos are 11"x 11". Front left chest up to 4.5"x 4.5". Legs and sleeve print can vary by number of letter etc.
How do I get started?
We will need colors, quantities and sizes. We will also need your artwork or an idea of what you would like you design to look like. We also require a 50% deposit to start your order.
Can I get a catalog?
All of our products are available to view online, but we can get you catalogs by request.
How long will it take to receive my order?
Typical turnaround time is 14 working days. If you have a deadline, just let us know and we'll tell you up front if we can meet it or not.
How can I pay?
We require a 50% down payment at the time of your order unless other arrangements have been made. You can pay the remainder at the time of pick-up. We accept cash, company, organization, league check and all types of major credit cards.
I need you to ship my order, how much will that cost?
We'll primarily ship UPS ground unless the order needs to arrive faster. We can quote you shipping once we know your quantity and where it will be shipped.
Do you guarantee your work?
If you are unsatisfied with any facet of your order, garment, imprint or service, we'll work until you're satisfied.