Important Info
Terms and Conditions
1. Garment Decoration: All prices quoted include the sewing or heat press application of your logo (embroidery up to eight colors and 10k stitches, and printing up to one color and one position). Should your artwork not meet these guidelines, we'll contact you immediately to discuss your options.
2. Orders: All custom-heat applied/custom-embroidered orders are subject to our approval of styles, quantities, availability. We'll do our best to meet or exceed your deadlines and expectations.
3. Confirmation and Approval of Artwork: All artwork must be approved by customer prior to application/embroidering. Any changes may require an additional charge.
4. Art Set-up Charges for Heat Applied Graphics: All custom artwork requires a $45 set up fee. If you are using one of the templates from EasyPrints there are no additional charges. Any changes to approved artwork are subject to additional fees.
5. Art Set-up for Embroidery: There will be a set-up fee for any embroidery. Price will be determined by several factors like, number of colors and number of stitches. Quotes and proofs provided. Any changes to approved artwork are subject to additional fees.
6. Garment Orders: Colors may vary from computer screen to computer screens. Additional charges will apply for sizes larger than Adult XL. High volume orders such as t-shirts may be filled with the closest matching comparable product within our line up.
6. Backorders: Occasionally there will be stock issues that may affect your order. In the event of this, we'll chat about options and you'll have an opportunity to decide how you'd like to proceed.
7. Cancellations: All agreed to orders are considered firm. Undecorated apparel may be returned, but shipping costs will be incurred by the customer. However, once your artwork for heat pressed items has been placed, full payment for the art will be required.
8. Returns and Claims: No returns will be accepted without prior authorization. All claims must be made within 3 days of our receipt of goods. All returns must be sent freight prepaid and all cartons must show our return authorization code. Claims for merchandise lost or damaged in transit are to be made to carrier. Our liability ceases upon shipment.
9. Payment Terms: Unless other arrangements are made with prior approval of our credit department, all orders require a 50% deposit with order, balance due at delivery. We accept orders prepaid via major credit cards, cash or company, organization, or league check. No personal checks.
1. Garment Decoration: All prices quoted include the sewing or heat press application of your logo (embroidery up to eight colors and 10k stitches, and printing up to one color and one position). Should your artwork not meet these guidelines, we'll contact you immediately to discuss your options.
2. Orders: All custom-heat applied/custom-embroidered orders are subject to our approval of styles, quantities, availability. We'll do our best to meet or exceed your deadlines and expectations.
3. Confirmation and Approval of Artwork: All artwork must be approved by customer prior to application/embroidering. Any changes may require an additional charge.
4. Art Set-up Charges for Heat Applied Graphics: All custom artwork requires a $45 set up fee. If you are using one of the templates from EasyPrints there are no additional charges. Any changes to approved artwork are subject to additional fees.
5. Art Set-up for Embroidery: There will be a set-up fee for any embroidery. Price will be determined by several factors like, number of colors and number of stitches. Quotes and proofs provided. Any changes to approved artwork are subject to additional fees.
6. Garment Orders: Colors may vary from computer screen to computer screens. Additional charges will apply for sizes larger than Adult XL. High volume orders such as t-shirts may be filled with the closest matching comparable product within our line up.
6. Backorders: Occasionally there will be stock issues that may affect your order. In the event of this, we'll chat about options and you'll have an opportunity to decide how you'd like to proceed.
7. Cancellations: All agreed to orders are considered firm. Undecorated apparel may be returned, but shipping costs will be incurred by the customer. However, once your artwork for heat pressed items has been placed, full payment for the art will be required.
8. Returns and Claims: No returns will be accepted without prior authorization. All claims must be made within 3 days of our receipt of goods. All returns must be sent freight prepaid and all cartons must show our return authorization code. Claims for merchandise lost or damaged in transit are to be made to carrier. Our liability ceases upon shipment.
9. Payment Terms: Unless other arrangements are made with prior approval of our credit department, all orders require a 50% deposit with order, balance due at delivery. We accept orders prepaid via major credit cards, cash or company, organization, or league check. No personal checks.